All RS-R USA products come with a limited warranty covering the manufacture’s defects. All lowering springs are covered for 3 years or 36,000 miles (whichever comes first) from the date of purchase. All coilovers are covered for 1 year or 12,000 miles (whichever comes first) from the date of purchase. Warranty coverage applies to the original purchaser and is nontransferable.
WARRANTY DOES NOT COVER ANY COST OR LABOR INCURRED FOR INSPECTION, REMOVAL, REINSTALLATION, OR SHIPPING TO RS-R USA.
Warranty is excluded on any product that:
a) shows signs of modification, abuse, improper installation, or improper usage.
b) has been installed on any vehicle used for racing, rally, or off-road use.
c) has been installed on any vehicle that has carried loads exceeding the automobile manufacturer’s vehicle weight limit.
d) has been install on any year, make, model, or trim of vehicle that differs from RS-R USA’s website (www.rs-r.com) product description of the year, make, model, or trim of vehicle.
All warranty claims require an RMA number. An RMA number can be requested from the dealer/distributor from which the product has been originally purchased. Any product submitted for a Warranty claim must complete a vehicle inspection form and provide a sales receipt verifying the product and its purchase.
RS-R USA will not accept any products returned without an accompanying RMA number, sales receipt, and vehicle inspection form.
RS-R USA will repair, replace, or refund the purchase price of the defective product upon completion of inspection and verification of a product defect.
Outgoing warranty shipping costs from RS-R USA will be covered by RS-R USA and will be shipped via UPS GROUND.